We are committed to being accountable to the people we serve. This means we are committed to informing you about our plans to deliver services that meet community needs, and we will report on the services and resources we provide to meet those needs.
The VIHA Five-Year Strategic Plan sets the direction for future service delivery to 2013.
The Health Service Plan includes an overview of VIHA's accomplishments, challenges and plans, with a focus on the current fiscal year.
Performance & Reports
We measure, monitor and report on our performance using Performance Measures.
Our Financial Reports provide information on the resources we use to meet targets and deliver health services.
VIHA is accredited by Accreditation Canada. For more information, visit our Accreditation pages.
Visit Population & Health Statistics to learn about the population we serve and the services we deliver.
We have Policies in place that reflect our commitment to integrity, accountability and ethics.
Working with the Executive Team, the Board of Directors ensures patients receive the best care possible within an affordable, sustainable health care system.
You are welcome to attend general meetings, which are held in communities across the VIHA region.
VIHA participates in a provincial program to regularly survey patients in B.C. These surveys tell us how we are doing and where we can improve patients' experiences in our health care system. Find out more on our Patient Surveys page.