We are committed to being accountable to the people we serve. This means we are committed to informing you about our plans to deliver services that meet community needs, and we will report on the services and resources we provide to meet those needs.
The Island Health Annual Plan sets direction for service delivery.
Performance & Reports
We measure, monitor and report on our performance using Performance Measures.
Our Financial Reports provide information on the resources we use to meet targets and deliver health services.
Island Health is accredited by Accreditation Canada. For more information, visit our Accreditation pages.
Visit Population & Health Statistics to learn about the population we serve and the services we deliver.
Code of Conduct
The Code of Conduct is a set of guidelines intended to support ethical behaviour and decision making for all employees at Island Health.
We have Policies in place that reflect our commitment to integrity, accountability and ethics.
Working with the Executive Team, the Board of Directors ensures patients receive the best care possible within an affordable, sustainable health care system.
You are welcome to attend general meetings, which are held in communities across the Island Health region.
The Taxpayer Accountability Principles enhance public sector governance, increase accountability, promote cost control, and ensure the provincial public sector organizations operate in the best interest of the taxpayers.
Island Health’s signed 2016/17 Health Authority Mandate Letter is our commitment to continue to lead and manage our organization in the best interest of the Province and the citizens we serve.
Island Health participates in a provincial program to regularly survey patients in B.C. These surveys tell us how we are doing and where we can improve patients' experiences in our health care system. Find out more on our Patient Surveys page.