Policies

The Vancouver Island Health Authority (VIHA) has Vision, Mission and Values that guide our delivery of care and service. Included in these is VIHA’s commitment to integrity, accountability and ethics.

To ensure our values are maintained, we have developed policies and procedures that address specific circumstances. These include but are not limited to:

Patient Concerns

• Patient Care Quality Office

Confidential Information

• Policy - Personal Information (PDF)
• Policy - Third Party, VIHA Business and Other (PDF)
• Information & Privacy website

Fair Business

• Policy - Fair Business (PDF)
• Vendor Complaint Review Procedure (PDF)
• Vendor Complaint Review Form (PDF)

Workplace Conduct

• Policy - Theft, Fraud, Corruption (PDF)
• Respectful Workplace Policy (PDF)
• Respectful Workplace Complaint Form (PDF)

If anyone feels that the above VIHA policies do not adequately address their concerns or do not adequately protect their interests, that person is encouraged to report the issue under the Whistle Blowing Policy.

• Whistle Blowing Policy (PDF)
• Contact: Risk Management

The Whistle Blowing policy allows individuals to bring forward information, in good faith, concerning allegations of wrongdoing without fear of reprisal or retaliation.