Executive Vice-President, Quality, Safety & Experience
As Executive Vice-President, Quality, Safety & Experience, Kathy provides strategic leadership to enhance the patient experience, advance clinical quality, and promote employee and physician engagement in order to achieve excellence in health and care.
Under Kathy’s leadership, the Quality, Safety and Experience portfolio engages patients and families as partners in health and care alongside volunteers, employees and physicians to achieve superior clinical quality, service excellence; and to foster a patient-and family-centred culture that promotes learning and collaboration, and rewards courageous innovation.
Kathy’s role encompasses responsibility and accountability for Quality and Safety, Patient and Employee Experience, Occupational Health & Safety, Professional Practice, and Learning and Organizational Development in Island Health.
As an experienced healthcare executive with 30 years of progressive leadership experience, Kathy came to Island Health from the Capital Health Region in Halifax where she has served as the Vice-President of People since 2008. She holds a Masters of Arts in Leadership (Health Specialization) from Royal Roads University, and a Bachelor of Science in Physiotherapy from Dalhousie University, Halifax, NS. She is also a Certified Health Executive with the Canadian College of Health Leaders.
To contact Kathy please call her assistant, Sherry McKay at 250.370.8602 or e-mail: firstname.lastname@example.org.