Island Health uncovers additional privacy breach

July 8, 2016

Island Health has uncovered another privacy breach, similar in nature but separate from the two reported on June 14 which involved two employees. This latest breach involves an employee who viewed the records of 34 individuals who received services from Island Health.

Island Health President & CEO Dr. Brendan Carr expressed his frustration with what he calls a gross breach of patient, client and public trust, and again sincerely apologized on behalf of the organization.

“Our employees know it’s wrong to look at the private health information of patients when they have no legitimate reason to do so,” he said. “It saddens and disappoints me that the actions of a very, very small minority of our 19,000 staff violate the values and high ethical standards we all work towards at Island Health. Our patients deserve better.”

Island Health launched an investigation after an audit confirmed this individual used access privileges to view the records of patients with whom there was no care or service relationship. Steps were taken immediately to ensure the access to personal or confidential information of the employee was revoked, and the BC Office of the Information and Privacy Commissioner (OIPC) was notified.

Island Health is in the process of notifying all individuals impacted, all of whom are from Vancouver Island. The employee was based in Victoria and no longer works for Island Health.

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