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On August 1 st, we launched our new public website:


and a new website for medical staff:


Our website was developed in partnership with patients and residents of Vancouver Island and the surrounding regions. It's accessible, mobile friendly and flexible to help us evolve with our communities as we work towards excellent health and care for everyone, everywhere, every time.

Come visit the new sites and update your bookmarks. This www.viha.ca site will continue to be available for one month so that our staff and partners have time to update their links to the new site. You can still browse the old site but it will no longer be updated.


Project Development Agreement signed for a new Residential Care Facility in the Cowichan Valley

November 29, 2017

Duncan – Island Health and H&H Total Care Services Inc. (H&H) are working together to bring a new residential care facility to Duncan. The facility will focus on improving seniors’ care capacity in the Cowichan Valley and on meeting the needs of complex care clients.

The new site will have 80 publicly funded beds and eight private, complex care beds. The units will be grouped together in neighbourhoods with a home-like design. Each neighbourhood will have its own spa/bathing area, outdoor space, recreational area and quiet areas.

All units will be single occupancy with a private en suite bathroom that includes a sink, toilet and wheelchair accessible shower.  One unit will be capable of caring for people with challenging behaviours who require a secure environment to meet their needs.

For more than 25 years H&H has been a leader in creating senior living communities with “Hamlets” in British Columbia and Alberta. The “Hamlets” serve people with different care needs including seniors, dementia care and patients with acquired brain injuries.  Island Health has worked with H&H over the past few years to place patients with significant complex challenges when suitable space was not available on the Island.

The new site will be called The Hamlets at Duncan. Construction will begin March 2018 and is expected to be ready for residents in November 2019.
The original RFP for a new residential care facility was 40 to 60 initial beds with the capacity to add 20 future beds.

“When we looked at population growth rates in the Cowichan Valley and factored in construction costs and timelines, it was decided a larger centre from the onset offered greater value to the taxpayers who fund care and would better serve the community now and into the future,” said Tim Orr, Director of Residential Services.  

Media inquiries:
Meribeth Burton
Media Relations
Phone: 250.519.1815
Email: meribeth.burton@viha.ca