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The Vancouver Island Health Authority (VIHA) strives to improve patients’ satisfaction with the care they receive in hospitals. VIHA collects information about patients’ perception of the care they received through surveys to identify opportunities for improvement. This report presents the results of the 2008 inpatient survey.

Read Report (PDF)

Following an outbreak of Clostridium difficile (C Diff) at Nanaimo General Regional Hospital (NRGH) that began in June 2008, VIHA commissioned two expert reports to provide recommendations on how to improve the health authority’s response to, and management of, the outbreak. Read the News Release

BC Centre of Disease Control Report & Response

Chief Medical Health Officer Report & Response

The Annual Report of the VIHA Infection Prevention and Control Program (IPC Program) provides the opportunity to highlight the infection prevention and control activities that have occurred throughout the Health Authority as well as illustrate the full scope of responsibilities that fall within the IPC Program.  Read More (PDF)

The Vancouver Island Health Authority (VIHA) Five-Year Strategic Plan sets the overall direction for future health service delivery as we work toward our vision of a single, fully-integrated organization that provides the best care and service to VIHA residents no matter where they live or how they access our health care system.

Read the Strategic Plan (PDF)

Also see: Strategic Plan web page

Between August 2008 and March 31st 2009, Westech conducted an independent audit of the Fraser, Interior, Provincial, Vancouver Coastal, Northern and Vancouver Island Health Authorities in British Columbia. This report outlines the independent housekeeping audit process and results of the B.C. Health Authorities. Read More (PDF)

The Health Service Plan is updated and submitted to the Ministry of Health Services every year. It includes an overview of VIHA's key accomplishments, challenges and plans for the next three years, with a focus on the current fiscal year.  Read More (PDF)
VIHA's People Plan (8/31/2009)

Our workforce and the population we serve are both aging, which means that just as health care needs of Vancouver Island residents are increasing, our workforce will be retiring in greater numbers than ever before.

VIHA's People Plan addresses how the right people will be placed where and when they need to be, and how to optimize the use of our existing skilled and experienced workforce. Read the People Plan (PDF)

For more information and updates, visit the People Plan pages on the Intranet at https://intranet.viha.ca/people_plan/*

* The Intranet may require a login ID; please see accessing the Intranet for instructions.

This document was prepared by IBI+HDR and summarizes the current conditions at Cowichan District Hospital (CDH), as well as the "right size" for 2015 and 2020. The document was prepared based on capacity analysis, on-site meetings and other data provided.

  read more >

This report outlines advice and recommendations regarding improvements to the Vancouver Island Health Authority's communication activities, and in particular, increased effectiveness in community and stakeholder relations. Read More (PDF)

M-Track Survey (6/17/2008)
Monitoring Trends in the Prevalence of HIV, Viral Hepatitis, Other Sexually Transmitted Infections, and Associated Risk Behaviours Among Gay, Bisexual, Transgendered and other Men who have Sex with MenPhase I - Final Report, May 1, 2008
Prepared by the Public and Population Health Observatory
Vancouver Island Health Authority
Read the Report (PDF)
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