Integrated Organization Model

Under the leadership of the executive team, many physicians, VIHA staff, and senior leaders are working together toward the goal of a fully integrated organization. As a result, VIHAs organization model establishes authority-wide programs and re-affirms VIHA's commitment to providing the highest quality of care to patient, residents and clients.

Objectives

The objectives of our organizational model are to:

• facilitate the development of integrated authority-wide services;
• respond effectively to the needs of patients, residents and clients;
• provide consistent levels of access, quality, and safety across our system;
• increase the participation of staff, clinicians and other stakeholders in decision making; and
• improve communication across our system.

Success is measured by:

• improved quality and access to services;
• patient, client and resident satisfaction;
• improved clinical outcomes;
• improved health status of our population;
• more effective and efficient use of resources; and
• increased employee satisfaction.

Features

The model:

• highlights quality and safety as the key drivers to our system;
• introduces authority-wide co-management of clinical portfolios;
• operationalizes a "plan regionally - deliver locally" philosophy;
• embraces unique community needs and moves away from three distinct geographic areas;
• contemplates a distributive management model;
• facilitates more devolved decision making, close to the front line;
• empowers clinicians to be involved in decision making;
• simplifies decision making;
• clarifies roles, responsibilities and accountabilities;
• fosters a closer link between primary and secondary care; and
• provides an effective foundation for clinical teaching and research.