Human Resource Inquiries - HR ACCESS Helpline
Monday to Friday - 8:00 am to 4:00 pm
Telephone: 250-519-7717 or toll free: 1-888-296-3963
Internal calling - 5-digit dialing sites: 28411
Call HR Access for information about:
- Address Changes
- Postings / applying for VIHA positions / VI-Hire
- Retirement and pension
- Verifications of employment
- Registering for a course
- Types of learning and development opportunities
- Anything else HR-related
HR Access Customer Service Representatives can assist you with any and all HR questions or forward your query to the appropriate HR professional for additional assistance.
Internal Postings and Island Health Email
To access internal opportunities, employees need to log into VI-Hire using their VIHA email account. Please read the Check Your Island Health Email page for instructions and help.
If you are inquiring about pay queries, T4s, pay cheque distribution, Records of Employment (ROE) for EI, local travel claims or maternity top up payments, please contact:
Payroll Services: 1-888-370-8504 or email@example.com
For scheduling issues, please contact: your staffing office or timekeeper: 1-877-222-5190.