Human Resource Inquiries - HR ACCESS Helpline
Monday to Friday - 8:00 am to 4:00 pm
Telephone: 250-519-7717 or toll free: 1-888-296-3963
Internal calling - 5-digit dialing sites: 28411
We can help with all your Human Resources questions such as:
VI-Hire/Job Postings/How to Apply
- Retirement and pension
Verifications of employment
Registering for a course/types of learning and development opportunities
HR Access Customer Service Representatives can assist you with any and all HR questions or forward your query to the appropriate HR professional for additional assistance.
Internal Postings and VIHA Email
To access internal opportunities, employees need to log into VI-Hire using their VIHA email account. Please read the Check Your VIHA Email page for instructions and help.
If you are inquiring about T4s, pay cheque distribution, Records of Employment (ROE) for EI, local travel claims or maternity top up payments, please contact:
Payroll Services: 1-888-370-8504 or firstname.lastname@example.org
For scheduling issues or pay queries, please contact: your staffing office or timekeeper: 1-877-222-5190.