Application Process

To start the application process, first we receive a referral from you or another person on your behalf. To make a referral, contact an Island Health Community Access Centre or Intake office.

We will ask some questions to find out what you need and whether you are eligible for our services.

How does the process work?

If you are eligible for our services,  a home health professional will visit you to discuss your situation and needs.  This is called an intake assessment.

When you become a client, we will ask you to sign a client service agreement and then we will work with you and your family to create a care plan that meets your needs. 

Your home health professional will stay in touch with you throughout the process to find out what your needs are, arrange services and make changes if your needs change.