Access to subsidized residential care is coordinated by Island Health staff. For more information on subsidized residential care, contact the Home Health Office nearest you. Please do not contact the Operator directly regarding subsidized residential care. For information on private residential care, please refer to the Seniors Housing Directory of BC.
Publicly Subsidized Units: 100
Private-Pay Units: 0
Elevator access to floors, garden accesses, lounges, on-site parking, handicapped parking, close to city bus.
Victoria / Hillside
Language, Culture or Religious Affiliation
Philosophy of Care
As per Island Health Vision, Purpose and Values
Accreditation Canada, April 2014 Report.
Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit here: http://www.accreditation.ca/.
Type of Accommodation
4 bed, semi-private and private rooms.
Residents pay up to 80% of their after-tax income which covers the cost of food and accommodation.
Special Recreational Opportunities
Provided through the therapy department.
Elevator access to 2nd floor, ground level access to building, handicapped parking.
Motorized Scooter Policy
Individually assessed for safety.
As per Island Health policy. Regular visits by approved pet therapy animals.
As per Island Health policy.
Non-secure unit, regular fire inspections and fire drills, maintained by VIHA security services, magnetic release buttons on door, coded floors.
Residents over the age of 19, not a secure unit so not appropriate for those with an elopement risk.
During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions (PDF) and Influenza Protection Policy (PDF).
Note: Provincial policy requires all visitors to be informed: "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."