Access to subsidized residential care is coordinated by Island Health staff. For more information on subsidized residential care, contact the Home Health Office nearest you. Please do not contact the Operator directly regarding subsidized residential care. For information on private residential care, please refer to the Seniors Housing Directory of BC.
Publicly Subsidized Units: 21
Private-Pay Units: 0
One level building adjacent to Port Hardy Hospital. 21 single occupancy rooms with private bath on one floor. Fenced outdoor courtyard and covered patio.
The dining room looks out onto the courtyard and is open to the large common area. The outdoor courtyard features a circular paved walking path through a landscaped garden. Park benches and a Gazebo are features in the courtyard.
When Eagle Ridge Manor was expanded in 2009 an additional meeting room was included. This is a shared space with local First Nations. The room can be used for private family functions for residents and their families.
A hair stylist comes into the facility.
Port Hardy Seniors Centre, located adjacent to the Port Hardy Hospital, holds weekly activities such as bingo.
Port Hardy has an indoor swimming pool.
Language, Culture or Religious Affiliation
While there is no religious affiliation, there are several religious denominations in Port Hardy. Eagle Ridge Manor maintains close ties with the 3 local aboriginal communities surrounding Port Hardy and are sensitive to the needs of First Nation residents.
Philosophy of Care
As per Island Health Vision, Purpose and Values.
To provide a home-like socially active environment while encouraging independence.
Accreditation Canada, April 2014 Report.
Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit here: http://www.accreditation.ca/.
Type of Accommodation
- 21 single occupant rooms with overhead lifts in each room
- Each room has a private bathroom that has sink and toilet
Residents pay up to 80% of their after-tax income which covers the cost of food and accommodation.
Motorized Scooter Policy
As per residential care policies.
As per Island Health policy.
As per Island Health policy.
All outside access doors to Eagle Ridge Manor are key locked or secured by keypad. There is a main entrance to the site but there is also access to the facility through the acute care floor by security coded doors.
During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions (PDF) and Influenza Protection Policy (PDF).
Note: Provincial policy requires all visitors to be informed: "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."