Eden Gardens

Operator:  Nanaimo Travellers Lodge Society
Address:   1917 Northfield Road, Nanaimo, BC  V9S 3B6
Phone:      250-758-4676

Click here to go to website



Access to subsidized residential care is coordinated by Island Health staff. For more information on subsidized residential care, contact the Home Health Office nearest you. Please do not contact the Operator directly regarding subsidized residential care. For information on private residential care, please refer to the Seniors Housing Directory of BC.


Publicly Subsidized Units: 130
Private-Pay Units: 0

Building Description

Eden Gardens is a two storey wood frame building located on Northfield Road.  The building is 105.000 square feet located on 5 acres.  Administration and Day programs are located in the Arbutus building.  Residences are located in the Balsam, Cypress and Douglas Fir buildings.  Each 1st floor resident neighbourhood has its own secure garden.  Each 2nd floor resident neighbourhood has access to a solarium.  The infinity loop garden with water feature adds a unique dimension to the other gardens.  Staff amenities, support services and maintenance/mechanical rooms are located in the basement.

Building Amenities

The building contains 12 resident neighbourhoods comprised of 11 rooms each.  Each neighbourhood has a dining room, active and passive lounge, and window seats for external viewing. 

Neighbourhood/Community Amenities

The home is located 1.5km from Nanaimo Regional General Hospital (NRGH) and is centrally located for easy access to most community amenities. 

Language, Culture or Religious Affiliation

We aim to meet the individual needs of all of our Residents and treat all with respect and dignity.

Philosophy of Care

Eden Alternative Philosophy of Care

Accreditation Status

Accredited with Commendation through May 2019.

Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit here: http://www.accreditation.ca.

Type of Accommodation

Each resident has a private room.  Each room has a bed, armoire, night table, chair, private 2 piece bathroom including a shower and overhead lift capabilities.  Portable lifts are used where overhead lifts are not appropriate.  Bathing is provided in the spa.  There is a bistro with outdoor seating, gift shop and hair salon that is available to residents and visitors.


Residents pay up to 80% of their after-tax income which covers the cost of food and accommodation.

Special Recreational Opportunities

Chaperoned bus excursions are provided as part of the Eden programs.


The home is fully wheelchair accessible.  Basic wheelchairs are provided as per provincial policy.

Motorized Scooter Policy

Not permitted at this time.

Pet Policy

Visiting pets are encouraged, provided they are vaccinated and well-behaved.  Dogs are to be kept on a leash, and the owner cleans up if there are accidents.  The home has resident cats, birds and fish.  

Smoking Policy

Not permitted on premises except for residents that have passed a risk assessment.

Safety/Security Features

All exits and stairwells and some corridors are secured by magnetic locks. There is an emergency generator to provide electrical power in the event of a disruption. The building has smoke and heat detectors throughout. The building is fully sprinklered. The building is staffed 24 hours a day, 7 days per week. All resident spaces are equipped with “nurse call” system.

Facility-Specific Restrictions

Admitting diagnosis must include a diagnosis of dementia.

Visiting Information

Regular visiting hours are 7:00 am to 9:00 pm.  During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions (PDF) and Influenza Protection Policy (PDF).