Access to subsidized residential care is coordinated by Island Health staff. For more information on subsidized residential care, contact the Home Health Office nearest you. Please do not contact the Operator directly regarding subsidized residential care. For information on private residential care, please refer to the Seniors Housing Directory of BC.
Publicly Subsidized Units: 14
Private-Pay Units: 22
Our facility has followed evidence-based build design guidelines to address resident isolation, helplessness and boredom and support a philosophy wherein the physical environment has more of a home-like design rather than institutional. It is barrier free (but supportive of healthy wandering). It is a level entry building designed to fit into the local neighbourhood.
14 units opened in 2006. An additional 22 units opened in 2009. Total sq. ft. 22,303 or 2,072 sq. m. The “kitchen” is the center of the building with common areas adjacent. Evergreen advances “The Neighbourhood Concept” with wings called “Neighbourhoods” that have been named after residents who were the first to occupy and in some cases are still occupants. This is meaningful to residents/families and provides a feeling of ownership/perpetuity. Neighbourhoods range from 6-14 units.
Resident rooms are a spacious 256 sq. ft. or 24 sq. m., tastefully decorated in soft colors, with furniture consisting of an electric low bed, bedside table, dresser, armoire and beside table.
Evergreen Seniors Home has a warm, welcoming and happy atmosphere. So many people comment on the look and feel of Evergreen and how the minute they walk in the door they feel the warmth and love of our Evergreen community/family.
On-site full kitchen with large adjacent dining/common area. The 9 ft. ceilings in the common area enhance its spaciousness. The dining/common area doubles as an activity/recreational area. Two TV/DVR lounges with comfortable recliners, lift-chairs and rocking chairs. Each TV lounge has a gas fireplace. A beautiful Solarium for year round use has been built. It has 24 sky lights, in-floor heating, tropical plantings and comfortable patio furniture for all to enjoy. An outdoor patio with a variety of flowers, shrubs as well as edible flowers, herbs, fruits and vegetables. Our on-site green house and raised garden beds provide for resident gardening pleasure. We grow many of our own herbs/vegetables/fruit on site. In-house hair salon twice a week. Brand new children’s corner for the grand and great-grandchildren and visitors. Small library of books and magazines.
Centrally located with close access to the local hospital and Emergency Health Services (ambulance services), Campbell River Hospice, physician offices, pharmacy, various churches, neighbourhood pub, greenhouse, Merecroft Shopping Centre, Strathcona Gardens, dental offices, chiropractor, bakery & corner stores.
Language, Culture or Religious Affiliation
We respect personal inclinations (spiritual, sexual, etc.) and value individuality respecting individual backgrounds, experiences, opinions, religions and culture.
Philosophy of Care
Our philosophy is to honour Personhood and strive to provide Person-Centred Care in an environment in which each Person in Care is recognized and respected for their own unique needs, preferences, strengths, limitations, values, goals and dreams. Our holistic, person-centred care model focuses on a person’s strengths and remaining abilities. Our care plans focus on how we can support a person to feel independent yet safe and happy. We strive to consider the “whole” person and not focus on the disease or disability. What are the person’s goals, needs, wants, and wishes? Quality of life and quality of care is better served by realizing that the person is more important than the task. Activities focus on restorative and recreational goals – physically and otherwise – we advance improvements to strength and balance that have a direct correlation to reduced falls and injury and a better quality of life.
Our Vision of Quality of life for Persons in Care as they age in place in safe and stimulating environments.
Our Mission is to provide each Person in Care with “The Best Home Away From Home “as possible and to achieve and maintain optimal health and quality of life and experience as many “Moments of Joy” as possible.
Our Values (Beliefs and Principles): of compassion and diligence in care operations and staff relations; dedication to person-centred care and resident self-determination; mutual respect among residents, family/guardians, staff, management, allied clinicians, and community partners; integrity in care and business relationships; collaboration and consultation with caregivers and allied clinicians; stable satisfied, highest-competency staffing; leading facility designs reflective of resident populations needs; continuous quality improvement through self-assessment and regulatory licensing feedback; accreditation.
Successful achievement and award of the Accreditation Primer April 1, 2015. Full Accreditation Assessment will be in two years.
Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit here- link to: http://www.accreditation.ca/en/default.aspx
Type of Accommodation
Evergreen Seniors Home provides the following types of care: complex care, dementia care, respite care and end-of-life/palliative care.
- 34 single rooms with private partial ensuite
- 1 double room with partial ensuite
All showering and bathing is supervised at a minimum of twice weekly.
On-site bathing room with a specialized Arjo hydrosonic bath tub with hydraulic lift chair, heated towels and blankets, warm colours, furnishings and décor make this a relaxing spa experience.
Residents that are in publicly subsidized units pay up to 80% of their after tax income which covers the cost of food and accommodation. Private-pay resident rate – contact facility for current daily rate.
Special Recreational Opportunities
outings 1-2 times per week, swimming program at the local Strathcona Recreational Facility based on an individual basis/request, 3-5 musical entertainers per week, 1-3 religious ceremonies per week, walking program, exercise program, daily walking program, reading program, bingo, reminiscence program, visiting school children and dancing troupes. Annual Christmas Santa Party with Residents children, grandchildren and great-grandchildren invited as well as volunteers and staff members and their families/children. Resident birthdays are celebrated with a birthday cake made especially for them and Happy Birthday sang by all when served. We take extra efforts to make that day special. Families are invited to holiday meals (at a cost) we strive to bring families to those residents who can’t go out to celebrate special occasions. Theme days each week with special dress and foods. Happy Hour every Friday afternoon.
Meal times are designed to be relaxing and an enjoyable social activity. Staff is spread out at different tables socializing with the residents during this time.
We have carts circulating through the dining room with options: condiments, salads, appies, drinks, desserts.
The “Cocktail Hour” cart around at 3pm. This cart is full of appies, fruit, baking etc. We have a variety of finger foods available all day for those that walk and eat or those just needing small bites regularly.
Our activities staff brings around the “Suzie Q” cart around in the morning with snacks. They do massage/ROM/ensures/yogurts etc. Specially focused on those most vulnerable. Takes the pressure off rushing everyone out for breakfast.
We also have the “Munchies Cart” that goes around at night – full of snacks that will cover all the cravings.
Residents receive a Christmas present and stocking each year from the Evergreen “Santa”.
In-House “Celebrations of Life” ceremonies are offered to families as a way for families as well as residents and staff to remember, reminisce and say “good-bye”.
Level entry access, fully wheelchair accessible.
Motorized Scooter Policy
We support this alternate level of independence – the decision is based on a professional assessment of ability and safety as well as storage space.
Cats are not allowed due to severe employee allergies. Visiting dogs are allowed and encouraged with pre-authorization based on the pet’s state of health, immunization, cleanliness and the understanding and adherence of the general rules of the house such as being on a leash, minimal barking, not in dining room during meals.
Smoking is not allowed within the facility. A designated outdoor smoking area will be determined as the need arises.
All entrance/exit doors are monitored and locked with key-pad controls thereby preventing residents from accessing other areas or inadvertent exit. Outdoor spaces are secured, 24 hour professional nursing care and supervision, closed circuit TV cameras. Evergreen provides Level 2 security.
Any Other Amenities
We have worked very hard in our kitchen to provide ALL FOOD made from scratch. We source our ingredients locally and “Eat the Seasons” as much as we can. We grow some of our own produce with resident help. Our food looks and tastes amazing. We provide specialized diets and delicious puree meals for those who are on restricted diets (dietitian supervised and approved).
We are expanding our meals and creative home care services into the community in an attempt to fill the gaps in the services as they are. We provide weekly meal deliveries where meals are delivered fresh and freezable, with the goal of doing a quick check on the person in the community at the same time as bringing them nourishment.
For more information please call regarding our Day Program, Bathing Program, Good Neighbour Program and Meal Program.
Family and significant others are provided with unlimited visiting privileges based on respectful consideration of all residents within the facility.
We have a debit machine and are encouraging visitors to eat our delicious homemade food with their loved one. Visiting over meals, snacks, coffee is so natural for us all so we wanted that within our settings. We keep our prices low and affordable.
During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions (PDF) and Influenza Protection Policy (PDF).
Note: Provincial policy requires all visitors to be informed: "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."