Contact
Access to subsidized residential care is coordinated by Health Authority staff. For more information on subsidized residential care, contact the Home Health Office nearest you. Please do not contact the Operator directly regarding subsidized residential care. For information on private residential care, please refer to the Seniors Housing Directory of BC.
Capacity
Publicly Subsidized Units: 133
Private-Pay Units: 2
Building Description
Located in Nanaimo with a beautiful view of the harbour and Georgia Strait. Malaspina Gardens sits on spacious grounds above the city and has 135 suites within its two buildings. Visitor parking is available on the property.
Building Amenities
The building features many amenities including television lounges, dining rooms, an activity room with kitchen facilities, games area with pool table and air hockey table, and hair salon. There are three wheelchair accessible garden patios for our residents’ outdoor enjoyment.
Neighbourhood /Community Amenities
Near downtown Nanaimo, close to shopping, Bowen Park Seniors Centre, Nanaimo Aquatic Centre, medical clinics, local churches, and bus routes.
Accreditation Status
Accreditation September 2008 to September 2011 with Accreditation Canada’s Qmentum program.
Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit here - http://www.accreditation.ca/en/default.aspx
Philosophy of Care
Resident–focused care that demonstrates our values of R.E.S.P.E.C.T.
Respect – We honour and celebrate seniors
Empathy – We believe compassion is contagious
Service Excellence – We believe in providing excellence in customer service
Performance – We believe in delivering and rewarding results
Education – We believe in life long learning
Commitment – We value commitment to the Chartwell family
Trust – We believe in keeping our promises and doing the right thing
Is Accommodation Private or Shared?
Accomodation and bathroom facilities are both private and shared.
Type of Accommodation
There are 69 single suites with bedroom and two piece bathroom in the Main Building. Franklyn Building has a combination of 34 single suites with bedroom and two piece bathroom and 16 rooms with double occupancy and shared washroom facilities. Therapeutic bathing facilities are located on each unit.
Cost
Residents pay up to 80% of their after-tax income which covers the cost of food and accommodation.
Special Recreational Opportunities
Therapeutic and recreational services include horticulture therapy, social gardening club, walking program, strength & balance class, bus outings to local areas of interest, bingo, games, arts & crafts, and baking. We liaise with our community partners to provide art therapy, Tai Chi, therapy dog visits, and musical entertainment. Many denominations visit to provide religious services each month.
Accessibility
Wheelchair accessibility to all common areas and most individual suites.
Motorized Scooter Policy
Scooters must be parked in the “link” throughway between buildings.
Pet Policy
There are three resident cats at Malaspina. Trained therapy dogs visit regularly. Family pet visits are welcome, but must adhere to facility policy for the safety of residents and staff.
Smoking Policy
There is a designated outdoor smoking area for resident use. All others are not permitted to smoke on the property.
Safety/Security Features
All exits and stairwells are secured with a key padded entry system. The fire alarm and sprinkler systems are monitored for the safety of all.