Mount Tolmie

Operator:  Island Health
Address:   3690 Richmond Rd., Victoria, BC, V8P 4R6
Phone:      250-370-5757

  • Billing Enquiries: 250-370-8501 or toll free 1-866-995-3299

    Parking and Transit Info

    Mount Tolmie - exterior   Mount Tolmie - interior

  • Contact

    Access to subsidized residential care is coordinated by Island Health staff. For more information on subsidized residential care, contact the Home Health Office nearest you. Please do not contact the Operator directly regarding subsidized residential care. For information on private residential care, please refer to the Seniors Housing Directory of BC.


    Publicly Subsidized Units: 72
    Private-Pay Units: 0

    Building Description

    Rancher style, one storey building located at the corner of Cedar Hill Cross Road and Richmond Road.  Built in the 1960s, it is predominantly 4 bed ward-style rooms with some semi-private and private rooms.  The site has two beautiful internal gardens/courtyards, two dining rooms, an activity room, two family rooms, one tub room, a hair dressing room, gift shop and reading nook. The site does not have overhead lifts but does have lifts on wheels.  The building is older but very clean and well-maintained. The site is not secure and has only a keypad entry system.

    Building Amenities

    Mount Tolmie Hospital has two dining rooms, two internal gardens/courtyards, two family/community visiting rooms, one activity room, a hairdressing area, gift shop and a reading nook.

    Neighbourhood/Community Amenities

    The facility is located just south of the base of Mount Tolmie in the municipality of Saanich.  It is very close to the Shelbourne plaza and the University of Victoria.  It is also relatively close to Hillside Shopping Centre and the Mckenzie Avenue amenities.

    Language, Culture or Religious Affiliation


    Philosophy of Care

    As per Island Health Vision, Purpose and Values.

    Accreditation Status

    Completed Accreditation in 2014 and will undergo Accreditation again in 2018. Accreditation Canada, April 2014 Report.
    Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit here: http://www.accreditation.ca.

    Type of Accommodation

    72 beds in total, divided into the following:

    • 9 – 4 bed ward rooms which share a toilet and sink, and have a large window that runs the length of the room that overlooks the courtyard or exterior of property
    • 14 semi-private rooms with a shared toilet and sink, and either a courtyard or exterior property view
    • 9 private rooms which are reserved for clinical need only and cannot be transferred into internally.


    Residents pay up to 80% of their after-tax income which covers the cost of food and accommodation.

    Special Recreational Opportunities

    Provided through the therapy department.

    Activities include:

    • Adapted bicycle
    • Able Sail Program
    • Live Entertainment
    • Multi-denominational church services
    • Seated exercise
    • Walking program
    • Active games
    • Cognitive/Memory related activities
    • Outings
    • Reading groups
    • Visiting library
    • UVic speaker series
    • Arts and crafts groups
    • Pet therapy program
    • Bingo


    Ground level, universal access. Site is wheelchair accessible.

    Motorized Scooter Policy

    No safe space for scooters at site.

    Pet Policy

    As per Island Health policy. Registered PET therapy visits.

    Smoking Policy

    As per Island Health policy. Designated smoking area for residents only.

    Safety/Security Features

    • The site has 24 hour staffing and a keypad/wanderguard level of security.  This is not a locked or secure unit/site.
    • Regular fire inspections
    • Maintained by Island Health security services

    Facility-Specific Restrictions

    • Residents over the age of 19
    • The site can only accommodate 4 power wheelchairs at one time.

    Visiting Information

    No restricted visiting times but visitors asked to be mindful of shared accommodations.

    During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions (PDF) and Influenza Protection Policy (PDF).

    Note:  Provincial policy requires all visitors to be informed:  "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."

    Any Other Amenities

    The site holds Resident and Family Council meetings 4 - 5 times per year.  In 2019, Mount Tolmie Hospital staff and residents will amalgamate with the staff and resident population of Oak Bay Lodge, and move to a brand new facility called The Summit, currently being built on Hillside Avenue.