Trillium Lodge

Operator:  Island Health
Address:   401 Moilliet Street, Parksville, BC  V9P 2G9
Phone:      250-947-8230

  • Billing Enquiries: 250-370-8501 or toll free 1-866-995-3299


  • Contact

    Access to subsidized residential care is coordinated by Island Health staff. For more information on subsidized residential care, contact the Home Health Office nearest you. Please do not contact the Operator directly regarding subsidized residential care. For information on private residential care, please refer to the Seniors Housing Directory of BC.


    Publicly Subsidized Units: 90
    Residential: 83 
    Respite: 2
    Hospice: 5

    Philosophy of Care

    As per Island Health Vision, Purpose and Values.

    Accreditation Status

    Accreditation Canada, April 2014 Report.   
    Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit here: http://www.accreditation.ca/


    Residents pay up to 80% of their after tax income which covers the cost of food and accommodation.

    Pet Policy

    As per Island Health policy.

    Smoking Policy

    As per Island Health policy.

    Visiting Information

    During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions (PDF) and Influenza Protection Policy (PDF).

    Note:  Provincial policy requires all visitors to be informed:  "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."