Yucalta Lodge

  Campbell River
Operator:  Island Health - Manager, Joan Taylor
Address:   555 2nd Avenue, Campbell River, BC  V9W 3V1
Phone:      250-850-2900

  • Billing Enquiries: 250-370-8501 or toll free 1-866-995-3299

    Yucalta Lodge - exterior   Yucalta Lodge - interior

  • Contact

    Access to subsidized residential care is coordinated by Island Health staff. For more information on subsidized residential care, contact the Home Health Office nearest you. Please do not contact the Operator directly regarding subsidized residential care. For information on private residential care, please refer to the Seniors Housing Directory of BC.


    Publicly Subsidized Units: 95 Complex Care Beds, 4 Hospice Beds
    Private-Pay Units: 0

    Building Description

    • 100 private rooms with private bathroom/shower
    • 3 cottages divided into 2 sections
    • 6 dining rooms
    • Large commercial kitchen - food prepared on site
    • 3 courtyards with gardens
    • Visitor parking
    • Next door to Campbell River Hospital

    Building Amenities

    • Large bistro area with library
    • Several resident lounge areas
    • Gift shop
    • Hair salon
    • 2 large tub rooms
    • 3 large outdoor courtyards
    • 1 resident smoking area
    • 4 Private Hospice Rooms with a separate entrance, and a Hospice Family Room with Lounge and Kitchenette

    Neighbourhood/Community Amenities

    • Campbell River Hospital next door
    • Hospice Society within walking distance
    • Red Cross Loan equipment
    • Local elementary and high school close by
    • Within walking distance is a coffee shop, convenience store, and bakery.

    Language, Culture or Religious Affiliation

    English primary language. No religious affiliation however there is a Catholic Mass service every Tuesday morning.

    Philosophy of Care

    Yucalta Lodge solely exists as a community within a community dedicated to provide quality care in a home-like atmosphere that recognizes and respects the dignity and uniqueness of each resident.

    As per Island Health Vision, Purpose and Values.

    Accreditation Status

    Accredited 2014-2017. Due for accreditation review in April 2018.

    Accreditation Canada, April 2014 Report.   

    Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit here: http://www.accreditation.ca/

    Type of Accommodation

    95 private complex care rooms with individual bathrooms including toilet, sink and shower.

    4 private community Hospice rooms with individual bathrooms including toilet, sink and shower.


    Residents pay 80% of their after tax income which covers the cost of food and accommodation

    Special Recreational Opportunities

    All residents are provided with group or individualized activities daily (except stat holidays). Wheelchair accessible bus for outings.


    Wheelchair accessible in all areas of the building. Electric wheelchairs allowed if deemed appropriate and by evaluation by Occupational Therapist

    Motorized Scooter Policy

    No motorized scooters allowed in the building. Electric wheelchair use is based on individual assessment and capability.

    Pet Policy

    Pet visitation as per Island Health policy.

    Smoking Policy

    As per Island Health policy

    Facility-Specific Restrictions

    No heat generating devices are allowed in resident's rooms including air conditioners, fridges, or heaters.

    Safety/Security Features

    • 24 hr surveillance cameras, secure exits, secure public entrances on timers.

    Any Other Amenities

    There are two lift accessible specialized tubs. We also have specialized exercise equipment available for resident use under the supervision of our Therapy Services department.

    Visiting Information

    Hospice visitors please check with Hospice Nurse on duty regarding visiting individual residents.

    During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions (PDF) and Influenza Protection Policy (PDF).

    Note:  Provincial policy requires all visitors to be informed:  "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."