VIHA.ca Home


 

Help

This page offers a few helpful hints on getting the most from the VIHA.ca web site.

Search Tips

Please use our search field, located at the top right of the page. Just enter the words you are looking for and click Go.

You can follow these basic tips to help you get the results you are looking for:

  1. Try using more than one keyword to narrow your results.
    • Search for: nutrition children instead of nutrition
  2. If you know the exact phrase that you are looking for, put quotation marks around the phrase. This is particularly good for program names.
    • Search for: "emergency services " instead of emergency services
  3. You can put the minus sign before a keyword to filter out any results that contain that keyword.
    • Search for: nurses –job to remove results that include the word “job”
  4. Do capital letters matter? No.
    • A search for Licensing will give the same results as licensing or LiCeNsInG.

The search on this website is powered by Google Search Appliance. For further tips on using Google search, visit http://www.google.com/support/?ctx=web

Back to Top

Tech Tips

Adobe Reader

Many of the resources you find on VIHA.ca are in PDF (portable document format). To read these files, you will need to download Adobe Reader for your browser.

Download Adobe Reader

Increasing Text Size

The VIHA.ca site has been built to allow you to change the size of the text using your browser settings.

To make the text larger or smaller, find the View menu in your web browser. Select Text Size and choose the size you prefer.

For more about changing text size in your browser, please visit http://www.w3.org/WAI/changedesign.html

Printing Pages

At the top of each VIHA.ca page, you will see a small icon depicting a sheet of paper and a printer. To print any VIHA.ca page, click this icon. Your browser will ask you to confirm the print (default printer, page range, number of pages, etc.) and then the page will print automatically.

Back to Top

Screen Resolution and Browser

VIHA.ca was designed to display well and function properly in a variety of browsers and at different screen resolutions. At minimum, the site requires a 800 x 600 screen resolution and browser software that is CSS 1 compatible. The site operates ideally on Internet Explorer 6.0 or Mozilla Firefox, with a screen resolution of 1024 x 768.

Cookies

In some cases, VIHA.ca sends cookies (small packets of information) to your browser. This helps us run some of the dynamic applications and pages you see. If you have turned cookies off in your browser settings, some parts of the site may not run properly. For information on turning cookies on, please see your browser help menu.

Javascript

VIHA.ca uses Javascript, a kind of programming language, for some of its pages and functions. If you have turned Javascripting off in your browser settings, you may have trouble using some areas of the site. Please consult your browser help menu for information on enabling Javascript.

Flash

There are some Flash elements on VIHA.ca. Flash allows the site to display animated graphics like the one on the home page. To see these, you will need to download and install Macromedia Flash Player for your browser.

Download Flash Player

Back to Top

Where do I find X?

Health Info

Are you looking for information about a specific health topic like heart disease? Or for general tips on staying healthy?
In the Health Info section you will find our Health Topic Index, which has links to information published by VIHA departments and programs as well as some seasonal Health & Safety Tips and other useful web sites.

Go to Health Info

Finding Care

The Finding Care section of the site provides information and links for coming to hospital, finding a doctor, contacting VIHA facilities, and accessing health services.

Go to Finding Care

About VIHA

Want to know more about the organization and operation of the Vancouver Island Health Authority? About VIHA offers an overview of the organization and performance measures. As well, you can learn about our board of directors, executive team, org charts, and finances.

Go to About VIHA

Work With VIHA

Would you like to join the VIHA team? Job postings are listed in the Work With VIHA section, along with a summary of opportunities for existing employees.

Go to Work With VIHA

Business Centre

VIHA does business with many suppliers and contractors. In the Business Centre, you’ll find information about tenders, purchasing medical and office supplies, and using our Printing Services.

Go to Business Centre

Site Map

To see a full map of all the pages on the VIHA.ca site and all department, program, and service sub-sites, click on the Site Map link located in at the very bottom of the page. This site map is available wherever you are in the VIHA site.

Back to Top