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Securing and ensuring the confidentiality of personal and business information is everyone's responsibility. However, in today's increasingly complex healthcare environment understanding the "rules and regulations" that apply to the information and records we hold can sometimes be a bumpy road.
That's where the Information Access and Privacy Office
comes in. Our office exists to oversee the information and privacy practices of VIHA and ensure they are in compliance with policies as well as the Freedom of Information and Protection of Privacy Act (FIPPA).
The Information Access and Privacy Office can assist you with:
- how we protect your information;
- how to obtain records of your information;
- how to complain if you believe your rights have been violated; or
- how to fulfill your FIPPA obligations as a VIHA contractor
Services
- Interpretation and advice regarding FIPPA and other legislation involving information access or privacy issues.
- Advice and information about confidentiality, security, and privacy.
- Responding to Corporate, Licensing, Financial, and Environmental Health Office access requests for records (Note: This office does not process formal access requests for inpatient or outpatient health records).
- Advise, monitor, and assist specific employees designated under FIPPA to handle requests for records and other information.
- Consultation about your contractor program or service client practices - are they privacy compliant?
- Assessment of need for, and assistance with, Privacy Impact Assessments, Information Sharing or data access agreements, and contractual privacy protection language.
- Receiving privacy breach complaints and completing investigations.
- Privacy assessment site visits.
For more details on how we can be of assistance to you, please visit our Frequently Asked Questions page.
Please contact us if you need assistance with matters related to privacy and confidentiality in VIHA.
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