People Tools

Giving recognition (PDF): Change leaders often overlook Giving Recognition. During times of rapid change, everyone needs to look for opportunities to give recognition. This tool will help you give people specific recognition in a way that is meaningful to them.

Handling resistance (PDF): This tool provides you with four steps for successful handing resistance and helping people move beyond resistance and start to adjust to change.

Strategies to help people during transition (PDF): People have different needs at different stages of transition. This tool will help you develop strategies that are responsive to people's needs at each stage of transition.

Enlisting others (PDF): Research has shown that people can be classified into groups based on the speed at which they adopt innovation and accept change. This tool will help you identify where different team members fall on the "change adoption continuum" and adjust your efforts accordingly.

Back to Top

Process Tools

Strategic communication during change (PDF): This tool will help you when you need to communicate planned changes or provide information regarding ongoing change efforts.

Sustaining energy over time (PDF) *NEW*: As a change leader, an important activity is to identify ways to keep implementation momentum alive.  This can help you in identifying the strategies important to your change.

Back to Top

Content Tools

Strategic communication during change (PDF): This tool will help you when you need to communicate planned changes or provide information regarding ongoing change efforts.

Back to Top

© These documents were developed for use by Learning and Development (LAD) in the Vancouver Island Health Authority.  LAD retains full copyright privileges.