Welcome to Island Health

On August 1 st, we launched our new public website:


and a new website for medical staff:


Our website was developed in partnership with patients and residents of Vancouver Island and the surrounding regions. It's accessible, mobile friendly and flexible to help us evolve with our communities as we work towards excellent health and care for everyone, everywhere, every time.

Come visit the new sites and update your bookmarks. This www.viha.ca site will continue to be available for one month so that our staff and partners have time to update their links to the new site. You can still browse the old site but it will no longer be updated.


Ladysmith Community Health Centre


1111-4th Avenue, PO Box 10
Ladysmith, BC  V9G 1A1

Patient and Visitor Info


  • 250.739.5777


  • 250.740.2689

Medical Imaging (x-ray/radiology)
Laboratory (Lab) Services
HealthLink BC - Look up Services

The Ladysmith Community Health Centre, formerly the Ladysmith Hospital, is a Primary Health Care Centre designed to provide a range of health and community services in one central location.

The goal of the Centre is to provide integrated and collaborative team care to patients by the appropriate provider in the appropriate setting in an appropriate time and in an appropriate type and format of intervention for their needs.


Urgent Care/Clinical Day Care

Acute medical health issues due to injury or illness–if severe call 911. Booked procedures, eg casts, IV’s, Senior’s Risk Assessments. Daily 7:30am to 10:30pm.

  • Call: 250-739-5777

Physio and Occupational Therapy

Physiotherapy assessment and treatments for post-op patients. Referral: self, practitioner.

  • Call: 250-739-5788 ext.  54857

Falls prevention program

A multidisciplinary assessment and rehabilitation program aimed at keeping seniors healthy, on their feet and in their homes.

  • Call: 250-739-5788 ext. 54826

Neurological Rehabilitation Outpatient Program

Provides short-term rehab services to adults who have acquired significant neurological impairments that impact their ability to function. Therapy services available include Occupational Therapy and Physical Therapy. To speak directly to a therapist call: 250-739-5788 for OT local 54826 and for PT local 54857  LCHC Neurological Rehabilitation Outpatient Program (PDF)

Diabetes Education

Education, monitoring  & support re management of diabetes, self testing, diet counseling. Each Tuesday morning by appointment. Drop in most Tuesdays  at 2 pm – 3 pm. 1st Friday morning of the month support group. Health practitioner referral

  • Call: 250-739-5788 ext. 54809 for an appointment. 

Nutrition Counselling

Nutrition assessment, education & recommendations. Thursday by appointment. Referral by health practitioner.

  • Call: 250-739-5788 ext. 54810

Ladysmith Family Practice Clinic

Provision of team based primary health care – acute illness & injury care, chronic disease management, palliative care, assessment & referral, preventative and wellness. Physicians, Nurse Practitioners, RN’s, Support staff. Hours: Monday to Friday – variable – by appointment. Referral: Self, priority given to patients who do not have a local practitioner.

  • Call: 250-739-5784

Child Health Clinics

Infant and childhood immunizations and information or referrals for healthy growth and development. Clinics run on Thursday from 0900-1500 by appointment only.

  • Call: 250-755-3342

Youth Health Clinics

Available for youth up to age 25, drop-in’s welcome, but appointments preferred.  Services include birth control , pregnancy testing, STI testing and counselling.  Staffed by Public Health Nurses and Nurse Practitioners. Hours: Wednesdays 2:00 pm – 4:00 pm.

  • Call: 250 755-3388


Prenatal & postpartum care. Referral by self or other Health Practitioner.

  • Call Home office: 250-246-4083

Child and Youth Mental Health Services, MCFD

Multidisciplinary Team providing clinical and psychiatric assessment, treatment, integrated case management, consultation and advocacy to children, youth and their families who are seeking assistance with a Mental Health concern. The Aboriginal Outreach team provides Mental Health Services to urban Aboriginal, First Nations and Metis children and their families.  Nanaimo Main Office Hours: 8:30 am - 4:30 pm. Referral: Open to anyone to call Intake Clinician through Nanaimo.

  • Call: 250-741-5444. Toll Free: 1-866-722-2235. Aboriginal Outreach: 250-741-3600

Youth & Family Addiction Services

Individual (less than 19 years old) and/or family counseling related to substance use/misuse. Hours: 8:30 am – 5:00 pm  Mon. – Fri. Anyone can refer, provided the youth has consented to the referral, as services are voluntary.

  • Call:  250-739-5788 ext. 54806

Adult Mental Health & Addictions

Intake assessments, screening, short-term follow up & referrals to specialized mental health services in Nanaimo and Duncan and/or community resources for those 19 years old and up with mental health & addictions issues. Hours:  Monday to Friday by appointment. Referral: Self-referrals, clinicians, GP’s, community agencies.

  • Call: 250-739-5788 ext. 54804
  • Crisis line 1-888-494-3888, if urgent.

Community Health Services

Central Intake

Please call central intake to access all Community Health Services 250-739-5749 or 1-877-734-4101

Long Term Care Case Manager

Assessment of need for assistance in the home, referral to other HCC services & Adult Day Care or admission to Assisted Living or Residential care. Referral: Self, family or practitioner/clinician by calling Intake in Nanaimo.

Home Care Nursing

Nursing care in the community – dressings, teaching, palliative care and assessment and referral to other clinicians. Referral: Self, family or practitioner/clinician by calling Intake in Nanaimo.

Home Support

Assistance (e.g., bathing) for eligible clients who have health care needs as a supplement to support self/family care to allow the client to remain in their home. Referral: Home & Community Care clinician

Therapeutic Services

Home assessment, education and treatment. Stroke Rehab program. Staff: Occupational Therapist, Physiotherapist. Referral: Self, family or practitioner/clinician by calling Intake in Nanaimo.

Adult Day Services

Day program for eligible adults – mostly seniors – to provide social, physical and mind stimulating activities as well as respite for caregivers. Includes education, treatment and assessment by clinicians as appropriate. Transportation available. Hours: Monday – Friday as per individual assessed need. Referral: Home & Community Care Case Manager

  • Call:  Central intake 250-739-5749 or 1-877-734-4101

Seniors' Outreach Team (SORT)

Outreach clinical assessment and support services for those 65+ who have concerns about their mental, emotional and physical well-being and/or use of medications or alcohol. Includes psychiatric consult, nursing and occupational therapy assessment, education and follow up care. Referral by self or practitioner/clinician to intake

  • Call: 250-739-5777


Non invasive radiological exams. Hours: Mon – Fri: 9:15am - 12:15pm, 1:30pm - 4:15pm and 5:00pm - 6:00pm. Referral: Health Care Practitioner.

  • Call: 250-739-5788 ext. 54858


Specimen collection, ECG’s, 24 hour heart monitors ("Holters"). Hours: Monday – Friday: 7:30 am – 3:30 pm, Saturday: 8:00 am – 11:00 am. Closed on Holidays. Referral: Health Care Practitioner by requisition.

  • Call: 250-739-5786
  • Call 1-866-370-8355 for your lab results.

Red Cross Loan Cupboard

Loan of Medical Equipment. Referral: Note form health care practitioner to ensure safe and appropriate equipment and use.

  • Call: 250-245-9791 (Messages checked twice daily).

View Island Health Hospitals and Health Centres in a larger map