Access/Crisis Services provides a point of entry for all adult Mental Health and Substance Use Services in the Nanaimo area, as well as emergency crisis response 24 hours a day 7 days a week.
203-2000 Island Highway North
(Brooks Landing Mall)
Nanaimo, BC V9S 5W3
Hours: 10 a.m. to 6:15 p.m., Monday to Friday
24 Hour Crisis Line: 1.888.494.3888
Services are free of charge.
Services are available to any person who has a major mental illness, an addiction or is in acute emotional distress.
Members of the public, community agencies or physicians can access services in person, by phone or by fax.
Mobile community crisis response team.
Crisis counselling walk-in 10 a.m. to 6:15 p.m., Monday to Friday. No appointment necessary.
Withdrawal management support
Connects to appropriate Mental Health and Substance Use services programs, hospital and/or community treatment and recovery services for all age groups.
Child and Youth Mental Health and Substance Use services are delivered separately.
Child and Youth Mental Health
Youth and Family Substance Use Services