More about our services

Contact Us

Eric Martin Pavilion
2328 Trent Street
Victoria, BC  V8R 4Z3
Phone:  250.370.8175
Fax:  250.370.8199

Screening and Referral Services

• Mental Health and Addictions Intake is an access point for many mental health and addiction services offered by VIHA and other organizations in the Victoria area.

Crisis and Emergency Services

• The Integrated Mobile Crisis Response Team (Emergency Mental Health) serves individuals and families who are experiencing crisis related to mental health and/or addiction issues.
• Psychiatric Emergency Services (Archie Courtnall Centre) provides specialized mental health and addiction services, including intensive assessment and crisis intervention for patients presenting with emergency psychiatric disorders.

Acute and Short-Term Services

Acute Inpatient Care

• Acute Inpatient Services provides stabilization of acute psychiatric symptoms in a safe environment.
• Geriatric Psychiatry Inpatient Services provides acute inpatient assessment and treatment of individuals age 75 and older who have a psychiatric disorder.

Urgent and Short Term Treatment

• Acute Home Treatment Program (AHTP) provides short-term acute psychiatric nursing care for clients in their homes.
• Urgent Short Term Assessment & Treatment and Group Services (USTAT) provides short-term individual and group psychotherapy for patients in crisis, at risk, or in severe distress.
• Developmental Disability Mental Health Team (DDMHT) provides consultation and assessment services ONLY.  Serves people fourteen years and older with a demonstrated developmental disability and co-occurring mental illness.

Withdrawal Management

• Victoria Withdrawal Management Services offers services for people in different stages of alcohol and drug recovery.

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Ongoing Illness Management, Support and Recovery Services

Addiction Services

• Addictions Outpatient Treatment offers support and treatment to individuals and family members who are currently being affected by drug and alcohol use.
• Victoria Innovative Seniors Treatment Approach (VISTA) provides outreach services to individuals 55 and older who are experiencing problems related to alcohol or prescription drugs.

Assertive Community Treatment

• The Assertive Community Treatment Team focuses on individuals and their recovery for clients with serious mental illnesses who are complex and have significant functional impairments.

Case Management

• Victoria Mental Health Centre provides outpatient psychiatric consultations and ongoing psychiatric treatment and case management support for individuals with severe and persistent mental illness. 

Early Psychosis Intervention

• Victoria Mental Health Centre provides specialized mental health services including Early Psychosis Intervention. 

Psychiatric Outpatient Services

• Geriatric Psychiatry Outpatient Clinic provides cognitive and mental health assessment for individuals age 75 year or older who are experiencing late-onset mental health problems.
• Victoria Mental Health Centre provides outpatient psychiatric consultations and ongoing psychiatric treatment and case management support for adults with severe and persistent mental illness.
• Developmental Disability Mental Health Team (DDMHT) provides consultation and assessment services ONLY.  Serves people fourteen years and older with a demonstrated developmental disability and co-occurring mental illness.

Psychosocial Rehabilitation

• Psychiatric Day Hospital (PDH) provides psychosocial rehabilitation for individuals with severe and persistent mental illness.
• There are numerous contracted community services providing a variety of psychosocial services from vocational rehabilitation to leisure.  Please check the community services directory or the mental health centre in your area for more information.

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Residential, Housing and Supported Living Services

• Community Support Services offers a range of support services to enable individuals to live as independently as possible.
• Home Support Liaison provides liaison to help eligible individuals access home support.
• Residential and Housing Services provides varying levels of supported living as well as a variety of support programs to enable individuals to live as independently as possible.
• Seven Oaks Tertiary Mental Health Facility  provides services to adults who have a serious and persistent mental illness, which is currently severe enough to prevent them from living in the general community.
• Soup-er Meals and the Food Industry Training Program provide vocational training and wholesome affordable frozen meals to mental health clients.
• Super Clean Cleaning Company provides vocational training and paid work experience to mental health clients as well as affordable housecleaning services through Community Support Services.

Seniors' Services

The Older Adult Mental Health and Addiction Services in the Victoria area include the following:

• Elderly Outreach Service (EOS) provides outreach services to individuals aged 65 and older who are experiencing late-onset mental health problems.
• Geriatric Outpatient Psychiatry Clinic provides cognitive and mental health assessment for individuals age 75 and older who are experiencing late-onset mental health problems and do not require outreach.
• Geriatric Psychiatry Inpatient Services provides acute inpatient assessment and treatment of individuals age 75 and older who have a psychiatric disorder.
• Victoria Innovative Seniors Treatment Approach (VISTA) provides outreach services to individuals 55 and older who are experiencing problems related to alcohol or prescription drugs.

VIHA's Child and Youth Mental Health and Youth and Family Addiction Services are delivered separately.

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