Provides residential and housing services in the Victoria area to individuals with severe and persistent mental illness. 

Please see VIHA's Home and Community Care site for services for elderly or disabled individuals. 

Visit the following links for more about our services:

• Facilities and supported housing sites
• Occupational Therapy
• Housing Supplement Program
• Other services to enable individuals to live as independently as possible
  • Community Support Services
  • Home Support Liaison
  • Super Clean
  • Soup-er Meals

Contact Us

Phone: 250.519.1711 ext. 13301
Fax: 250.519.1712

Access Housing

Individuals Served

• For all residential facilities and housing sites, individuals must meet the criteria for the individual site and,
• Have a professional clinician who follows the client and can be accessed for support for the duration of the client’s stay in the program,
• Have a psychiatrist,
• Be age 19 or over,
• Have a serious and persistent mental illness as the primary treatment issue.  Symptoms of the illness must be of such a nature that the individual requires  the level of care that is provided by the facility.

Referral Process

• To access housing, the client must already have completed a referral through Mental Health and Addictions Intake and the client's care must be followed by a case manager assigned through the Victoria Mental Health Centre.
• Referrals are accepted through the VIHA Pathways referral system and reviewed by the Housing Access Support Team.  Individuals are matched to resources based on their support needs.  Priority for vacancies is based on the current level of need, an individual's match for a particular vacancy, and system factors.

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