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Residential Facilities

In the province of British Columbia there is legislation to protect adults and children receiving care in licensed residential community care facilities. This legislation is the Community Care and Assisted Living Act and the Residential Care Regulation. Individuals providing care to more than two individuals, not related to them, are required to be licensed, and to provide care in a licensed setting.

Care means supervision that is provided to:

  •  a child or youth through a residential care facility;
  •  an adult who is vulnerable because of family circumstances, age, disability, illness or frailty; and dependent on caregivers for continuing assistance or direction in the form of 3 or more prescribed services.

Prescribed services are defined in the Community Care and Assisted Living Regulation as:

  • regular assistance with activities of daily living, including eating, mobility, dressing, grooming, bathing or personal hygiene;
  • central storage of medication, distribution of medication, administering medication or monitoring the taking of medication;
  • maintenance or management of the cash resources or other property of a resident or person in care;
  • monitoring of food intake or of adherence to therapeutic diets;
  • structured behaviour management and intervention;
  • psychosocial rehabilitative therapy or intensive physical rehabilitative therapy.

Licensing Officers inspect, license and monitor over 200 licensed residential care facilities in the Vancouver Island Health Authority.

Info Sheets

Please note the Contact Info on the following information sheets has changed to:

South Island Address
201-771 Vernon Avenue
Victoria, B.C.
V8X 5A7
Telephone  250.519.3401
Fax  250.519.3402
Central Island Address
29 - 1925 Bowen Road 
Nanaimo, B.C.
V9S 1H1
Telephone 250.739.5800
Fax  250.740.2675
North Island Address
200 -1100 Island Highway
Campbell River, B.C.
V9W 8C6
Telephone  250.850.2110 
Fax  250.850.2455

All documents are Adobe PDF

Care Plan Information for Caregivers in Residential Facilities

Filing a Complaint

First Aid Supplies for Residential Facilities

Freedom of Information and Privacy Act

Health and Safety Plans

Investigation Process

Licensing of Residential Facilities

Patients Bill of Rights

Policies and Procedures

Release of Persons in Care from Residential Care Facilities

Reportable and non Reportable Incidents

Residential Care Inspection Checklist

Use of Restraints in Residential Care Facilities

Temporary Relocation of Residential Care Facility

Tobacco Control Act and Licensed Residential Care Facilities in BC

Understanding the complaint process- Bill of Rights

What is an Exemption