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Boil Water Notices

This information is for the general public during a boil water notice. If you have questions about water quality, please call your water supplier.

A Boil Water Notice advises water system users that they should boil their tap water for drinking and other domestic purposes. It aims to protect the public from infectious agents that could be present in the drinking water supply.

When is a Boil Water Notice Issued?

Water can become unsafe in a variety of ways,including events like flooding or equipment failure. At other times, routine water testing may suggest there is a problem with the water.

The most common reasons for boil water notices are high turbidity, microbiological contamination or inadequate disinfection. Read More

Who issues a Boil Water Notice?

A boil water notice may be issued by the supplier, or Island Health may direct the water supplier to issue a notice to its customers. 

Always check with your local water supplier for the most up to date information.

What do I do during a Boil Water Notice?

Read What to do During a Boil Water Notice for general safety precautions.

You can also check the Frequently Asked Questions page for more information.

Always check with your local water supplier for the most up to date information.