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Employee Family Assistance Program (EFAP)

Find out about confidential, short-term counseling, advice and information available to employees and eligible family members experiencing personal problems that affect their family life, work life or general well-being.

Services provided by PPC Canada (formerly INTERLOCK)
1-800-663-9099

The EFAP provides professional assistance for a wide range of personal issues, including:

    • Marriage, relationship and family concerns
    • Alcohol and drug dependencies
    • Career and work-related concerns
    • Life transitions
    • Stress-related problems
    • Anger management
    • Grief and bereavement
    • Childcare and aging family concerns
    • Sexuality
    • Anxiety and depression
    • Family violence
    • Resource information and referral for financial and legal concerns
    • Trauma response and critical incident stress debriefing

This service is completely confidential and counselors are located in all parts of the Authority as well as throughout Canada.  Unless you tell them, no one at your workplace will know that you have used the EFAP.

The EFAP is an employee benefit.  There is no charge to you or your immediate family to use the services.  If long-term or specialized counseling is required, your counselor will refer you to a community resource you can afford.

For more information on the EFAP or other health and safety issues, please contact your nearest VIHA Occupational Health & Safety Department office.

(See also Critical Incident Stress)