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Coming to the Clinic

This page provides information about admission to the Pain Program for care providers and those in need of care.

Help Us Help You

Your care and safety is our top priority when you visit our outpatient clinic. Simple Steps for a Safe Outpatient Visit (pdf) provides advice for you and your loved ones, so that your visit is a safe and positive experience.

Admission Process

To receive treatment at either of our clinical centres, please contact your family physician for a referral.

Evaluation in Pain Management

At the first visit to an Island Health Pain Clinic, a thorough assessment takes place, involving several disciplines.

The assessment includes a review of previous medical records, a pre-visit questionnaire, and an initial examination. The pain physician and other health care professionals assess the patient.

Recommendations for treatment are made and an initial treatment may be done during the first visit. 

Treatment options may include:

  • Prescriptions
  • Procedures
  • Occupational therapy
  • Psychology
  • Physiotherapy
  • Psychiatry  

The patient will also be given an appointment to return for a medical follow-up visit, if needed. 

Pre-Visit Questionnaire

Before your first visit to the clinic, we ask that you fill out a Patient Questionnaire (Download and print Patient Pre Questionnaire (PDF), complete it, and bring it with you when you come to the clinic.

This will help us determine what pain management techniques might be best suited for you and your lifestyle.

Patient Appointment Letter

If you are new to the clinic and have an appointment booked at either of our clinical centres, please read our Patient Appointment Letter (PDF) for a brief introduction to your first visit to the clinic.

Clinic Locations and Hours

Please follow the link to our Locations and Hours page for addresses, maps and hours for our clinical centres.

Contact Us

Clinical Centres

Victoria
Phone: 250-519-1836
Fax: 250-519-1837

Nanaimo
Phone: 250-739-5978
Fax: 250-739-5989

Community Pain Service Support

Comox Valley
Phone: 250.331.8502
Fax: 250.331.8503