Quality health care is important to all of us at the Vancouver Island Health Authority. Your feedback will further improve the quality of the health care system. 

If you have a compliment or a complaint, please first speak with the person who provided the service, or to the manager of the area.

Complaints are best addressed and resolved at the time and place they occur. If your complaint remains unresolved after discussing the issue with the service area, we encourage you to contact our Patient Care Quality Office.