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About Us

Formed as a program within the Vancouver Island Health Authority (VIHA) in September 2005, Primary Health Care and Chronic Disease Management guides and supports multiple programs.

To find out how these programs are organized, view the 
PHC & CDM Organizational Chart (PDF).

Primary Health Care

The Vancouver Island Health Authority defines Primary Health Care as the range of services individuals and communities receive on a regular, ongoing basis in order to stay healthy, get better, manage ongoing illness or disease, and cope with end of life. Different people in a variety of settings may provide primary health care services.

Primary Health Care Organizations

VIHA manages four Primary Health Care Organizations. They are a point of contact between a patient and the health care system. They offer access to a team of care providers and are designed to meet the particular needs of communities. Read More.

Primary Health Care Strategy

Primary health care will have a significant impact on health services over the next five years. Primary health care involves health care providers working in teams to provide a range of everyday health services. Read more.

VIHA Primary Health Care Steering Committee

The Steering Committee provides guidance in the development of physician, health provider and public consultations. Their work includes presentations, workshops, focus groups, surveys and meetings.

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Chronic Disease Management

The Vancouver Island Health Authority defines Chronic Disease Management as working with individuals, families, and communities to help people maintain as much health and independence as possible through prevention, early detection, and management of chronic health conditions. Different people in a variety of settings may provide chronic disease management services.

Chronic Disease Management Plan

Chronic Disease Management involves interdisciplinary care teams and others collaborating with individuals, families, and communities. Read more.

VIHA Chronic Disease Management Steering Committee

The Steering Committee will be responsible for overseeing the creation of the chronic disease management Service Delivery Frameworks and will provide a forum for ongoing communication with VIHA's partners. It is accountable to VIHA's Executive Directors and Executive Medical Directors Committee.

Theoretical Frameworks in Action

The Expanded Chronic Care Model (PDF) – highlights areas of work for improvement that will lead to an activated patient and community as well as prepared pro-active practice team and community partners.

Institute for Health Improvement Breakthrough Series Model (PDF) – provides a methodology for improvement in the practice team.

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