Hearing Program

Program Purpose

Hearing Clinic Staff work with individual clients, professionals and agencies to identify children and eligible adults who are hard of hearing or deaf.  We provide follow-up services or link individuals to appropriate services, as needed.




  • Assessment and monitoring of hearing levels
  • Hearing screening for all newborn babies
  • Hearing screening for all kindergarten students
  • Evaluation and fitting of hearing aids and FM equipment
  • Client and caregiver counselling and education about hearing loss and hearing aids
  • School student support for children who use hearing aids and/or FM equipment
  • Respond to general enquiries about hearing and hearing services
  • Workshops for families, caregivers, educators and other professionals

Population Served

  • Children, from birth to 19 years, 11 months 
  • Adults who receive funding through the Ministry of Social Development, who live in the Capital Region
  • People of any age who have developmental delay and who live on Vancouver Island

Accessing Services

  • Parents of preschool-aged children can call the clinic directly for appointments
  • Referrals are accepted for all clients from Public Health Nurses, Physicians, Speech-Language Pathologists and other community agencies/professionals


Victoria Hearing Clinic

1947 Cook Street
Victoria, BC V8T 3P7
Phone  250-388-2250
Fax  250-388-2272
Email  Hearing_Clinic@viha.ca 
Hours  Mon - Fri, 8:30am - 4:30pm

West Shore Hearing Clinic

345 Wale Road
Victoria, BC V9B 6X2 
Phone  250-519-3490
Fax  250-519-3491
Email  Hearing_Clinic@viha.ca 
Hours  Mon - Fri, 8:30am - 4:30pm

Nanaimo Hearing Clinic

1665 Grant Avenue
Nanaimo, BC V9S 5K7
Phone  250-755-6269
TOLL-FREE  1-877-370-8699
Fax  250-755-6260
Email  NanaimoHearing@viha.ca

Courtenay Hearing Clinic

104 - 501 4th Street
Courtenay, BC  V9N 1H3
Phone  250-331-8526
TOLL-FREE  1-877-370-8699
Fax  250-331-8527
Email  CourtenayHearing@viha.ca

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