What personal information do we collect?
When you visit a VIHA website, our web server automatically collects a limited amount of information essential for the operation and security of our website. Some of this information (e.g., browser type) does not identify who you are, while other information, such as your Internet domain name or IP address may identify your organization or computer workstation. The extent of personal identification depends, in large part, on the "naming standards" followed by your Internet Service Provider.
Some VIHA websites may distribute small pieces of information (called "cookies") to web browsers to assist you when you return to specific areas on the site.
VIHA.ca uses Google Analytics to collect anonymous traffic data, which is not associated with any personally identifiable information. The Google Analytics service uses a "cookie" to collect the data, which is used solely by the Vancouver Island Health Authority to improve use of the website for the public.
When you voluntarily send us electronic mail or complete an electronic form that includes identifying information about you, we will keep a record of this information so that we can respond to you.
How do we protect and use the personal information that we collect?
Collection, use, disclosure and retention of information must comply with provisions of the Freedom of Information and Protection of Privacy Act and the BC Health Authorities Act. Personal information which is collected will only be used by authorized VIHA staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose. We do not disclose your information to any other public bodies or individuals except as authorized by law. We keep the information only for the length of time necessary to fulfill the purpose(s) for which it was collected.
A VIHA website may contain links to other websites. We are not responsible for the privacy practices of such websites.
For more information and for a copy of our policies, please visit our Information Access and Privacy Office web pages.