Welcome to Island Health

On August 1 st, we launched our new public website:


and a new website for medical staff:


Our website was developed in partnership with patients and residents of Vancouver Island and the surrounding regions. It's accessible, mobile friendly and flexible to help us evolve with our communities as we work towards excellent health and care for everyone, everywhere, every time.

Come visit the new sites and update your bookmarks. This www.viha.ca site will continue to be available for one month so that our staff and partners have time to update their links to the new site. You can still browse the old site but it will no longer be updated.


Preventing Harm

prospective analysis

To ensure we provide excellent care to everyone, everywhere, every time, staff, physicians and leaders at all levels actively look for improvement opportunities in our system. Failure Mode and Effect Analysis (FMEA) is one way VIHA does prospective analyses to improve care and safety. A team-based, systematic and proactive approach to recognizing potential problems before they arise, FMEA identifies the ways that a process or system can fail, why it might fail, the effects that failure may have and how the process or system can be made safer. FMEA methodology allows us to make system improvements before patient safety events occur.

Additional resources for conducting prospective analysis to improve patient safety and
quality of care:

Learn more about the FMEA process

Looking Ahead: Use of Prospective Analysis to Improve Quality and Safety of Care (PDF)
(Abstract from Healthcare Quarterly)

Looking for more information on planning and decision-making within FMEA?
Contact Quality and Patient Safety for process support and advice.