Patient feedback is an important tool for improving care practices. Island Health is committed to working with patients, families and community partners to ensure we provide the highest level of care and safety.
Sometimes, patients come to us with comments, concerns or ethical dilemmas. Other times, we actively seek out patient advice and invite patients to share their health-care experience. At all times, we listen to the patient voice and use that valuable perspective to inform how we provide quality care.
See below to learn more about the ways we gather patient feedback and how you can get involved.