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About Telehealth

What is Telehealth?

Telehealth uses technology to connect patients to health care services, regardless of where they live. Using Telehealth, patients can see and talk to their health care providers over a secure and private network, facilitating supported and timely health care decisions. Telehealth is voluntary and aims to create a similar experience to in-person consultations. Patients are encouraged to bring family and supports to their Telehealth session.


Who can use Telehealth?

Telehealth is an option for all providers, but is used routinely for:

Heart Health, Renal, Endocrinology, Eating Disorders, Genetics, Primary Care, Mental Health and Substance Use, Neurology, Rehabilitation, Multiple Sclerosis, Oncology, Pathology, Pharmacy, Speech Language Pathology, Pediatrics, Thoracics, Tuburculosis, Ultrasound, and Cross-Jurisdictional (i.e. with other Health Authorities or Provinces), Amputee Clinic, and Cystic Fibrosis.

Healthcare providers determine if Telehealth is a suitable care delivery option for their patients.

  • If you are a patient who wishes to request Telehealth, please provide this letter to your healthcare provider.



  • If you are a healthcare provider who is not associated with Island Health, please contact us for more information.

 

Where is Telehealth offered?

Telehealth is available in several locations across British Columbia. For detailed information and way finding material for Island Health locations, please visit our main page.

  • If you are a patient
    • who wishes to request Telehealth, please provide this letter to your healthcare provider.
    • and you have an upcoming Telehealth appointment scheduled, please review the appropriate wayfinding material.


  • If you are a healthcare provider who is not associated with Island Health, please contact us for more information.