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Discovery Youth and Family Services

 

Discovery acknowledges the Coast Salish, Kwakawaka’wakw, and Nuu-chah-nulth  families and their traditional lands on which we live, learn, and play. 

Art by W. Joel Good

Our Services

We assist youth and/or their families to reduce the harms associated with substance use and related issues.

Discovery Youth and Family Substance Use Services are free, and available to anyone in the community directly or indirectly negatively impacted by substance use:

  • Youth aged 13 to 19 who have concerns about alcohol or other drug use
  • Families/caregivers who are concerned about a youth using alcohol or other drugs
  • Any support person who is worried about a youth's use of alcohol or other drugs
  • Youth who are worried about someone else's use of alcohol or other drugs

We offer a range of services including:

  • Individualized Planning Services
  • Individual and Family Counselling Services
  • Outreach Services
  • Coordination of Services
  • Withdrawal Management Services
  • Supported Residential Services
  • Education and information about alcohol or other drugs

Locations

Discovery Youth and Family Substance Use Services are available throughout Vancouver Island and can be reached by calling any of the phone numbers below.  For new referrals, ask to speak with the Intake Counsellor.

They can also be reached by emailing the Greater Victoria office at discovery.southisland@viha.ca or Central/North locations at discovery@viha.ca.  

Victoria/South Island

Esquimalt Health Unit
530 Fraser Street, 2nd Floor
Victoria, BC V9A 6H7
Tel: 250‐519‐5313
Fax: 250‐519‐5314
Hours: 8:30am ‐ 4:30pm

Cowichan Valley Area

371 Festubert Street
Duncan, BC V9L 3T1
Tel: 250‐737‐2029
Fax: 250‐709‐3046
Hours: by appointment

Ladysmith

1111 – 4th Avenue
Ladysmith, BC V9G 1A1
Tel: 250‐739‐5790
Fax: 250‐740‐2672
Hours: by appointment

Nanaimo

206 – 96 Cavan Street
Nanaimo, BC V9R 2V1
Tel: 250‐739‐5790
Fax: 250‐740‐2672
Hours: 8:30am ‐ 5:00pm

Parksville/Qualicum

Parksville Family Place
494 Bay Avenue, Box 339‐0
Parksville, BC V9P 2G5
Tel: 250‐947‐8215
Fax: 250‐947‐8244
Hours: by appointment

Mt Waddington

Box 1035
7305 Market Street
Port Hardy, BC V0N 2P0
Tel: 250‐902‐6063
Fax: 250‐902‐6064
Hours: by appointment

Other Locations

Please note that in some locations services are available through our community partners. Please download our contact list: Youth and Family Substance Use Services by Area (.pdf)

Our Commitment

Discovery Youth and Family Substance Use Services on Vancouver Island are committed to providing effective, integrated, strength-based community services that are accessible and accountable to youth and their supports.  Youth, their families and relevant others will be offered services based on their own goals and can expect our services and staff to be:

  • Welcoming
  • Confidential
  • Respectful
  • Client Directed
  • Non- Judgmental
  • Supportive
  • Informative
  • Strength-Based

Concerned about the quality of care?

If you have any concerns about your service with the Discovery program, please speak to the Discovery Coordinator in your region:

If you are uncomfortable speaking with the Coordinator, or if you are unhappy about how your concerns were handled, you can talk to the Patient Care Quality Office at 1-877-977-5797 or email patientcarequalityoffice@viha.ca.